Just-Ice | Sally & Gav
Just-Ice is a social enterprise, now charity, based in Derbyshire. They are committed to creating employment for those who have been previously exploited through trafficking and slavery, and they do this all whilst serving up delicious ice cream.

“With Talk Staff it’s all about relationships and that makes working with them a joy.”

challenge

Just-Ice came to us seeking a UK payroll provider. As a newly founded enterprise, payroll challenges were new to them. It was crucial they got set up swiftly so they could pay their employees smoothly. To put it in their words they were “tearing their hair out” and needed expert support, quickly. 

The payroll needed to be setup, registered with HMRC and pension provider chosen to ensure that the business is legislatively complaint. 

As the business continues to evolve, we have also supported with them with HR Advice and Support, especially during their journey to become a fully registered charity and complex world of TUPE.

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solution

Talk Staff’s experienced team helped them set up their payroll from scratch, registering them with HMRC, and they have continued their payroll partnership with us ever since.  

We put everything in place to ensure employees got paid correctly. Due to the nature of the business, it is particularly important that employees feel secure.  

HR Support has been given in ensuring employees move over to the new registered charity in a compliant manner.  We also remain on hand to support them with any HR advice as needed, utilising the expert knowledge of our Outsourced HR Advice & Support Team. 

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results

Just-Ice have been able to support vulnerable people in Derbyshire and beyond, while experiencing a smooth payroll partnership with our friendly and approachable team, so that they can get on with doing their important work. 

All of this is done with access to Talk Staff’s integrated HR advice and support when needed too.

As a bonus – In our time together, they’ve even produced a podcast with Talk Staff about their amazing work. Thanks for the amazing suggestion to send chocolate with each payroll; we’re still working on this suggestion! 

Here is a picture of Sally, who surprised our Talk Staff team with some super tasty ice-cream during one of our infamous payday pizza celebrations. 

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testimonial

“Right from the outset Talk Staff understood who we are as an enterprise. They have done their job around payroll as you’d expect, but have gone way past the extra mile in supporting and cheering us on.

I love their emphasis on the important message that ‘people matter’ and it’s been so helpful to keep that in focus. I also appreciate how quickly they come back to me with answers to my questions and have coached us as we’ve transitioned from a limited company into a charity.

With Talk Staff it’s all about relationships and that makes working with them a joy.”

sally murray
Sally Murray
Director - Just-Ice
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A truly excellent partner. Incredibly responsive. totally knowledgeable. And all staff are a pleasure to interact with. Every now and then you encounter an organisation that is run exceptionally well – this is one of them.

Vinny Burke
Owner, Vins Restaurant & Wine Bar

I have always found the staff to be helpful and knowledgeable. The weekly payroll is turned around very quickly; which fits in perfectly with the timescales that we have for our weekly paid staff.

Steve Nicol
Director, Shottle Hall

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